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We, Bright Pattern, Inc are a start-up company in Silicon Valley. We design and develop cloud-based communication-enabled customer service applications.  Historically, customer service solutions comprised separate products for communications and service that had to be made to work together. We believe that communications is such an essential part of service that we built it into our suite, allowing for better automation, faster process flows and better control.  Join us to make a difference for thousands of people contacting our customers, so they could wait less, get relevant responses on first contact and receive service exactly as promised, be it over the web, by e-mail, chat or by telephone.